Parents and other non-professional users · Effective 27 July 2026
The Beacon Co-Parenting App website ("Site") and application ("App") (together, "Platforms") are operated by Beacon ("we," "us," or "our").
This policy agreement ("Agreement") is between us and you ("you" or "your"), and governs your use of the Site (whether as a registered user or a guest) and the App including, without limitation, browsing, accessing and/or otherwise using any information, data, content, design, text, graphics and interfaces on the Platforms (excluding any information or data provided by you) ("Content") or any services provided through the Platforms (including the free co-parenting services and any optional paid purchases, such as the Court-Ready Record download) (the "Services"), registering to use the Services and accessing the App.
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE COMPLETING YOUR REGISTRATION AND/OR USING THE PLATFORMS AND/OR DOWNLOADING AND INSTALLING THE APP. IF YOU DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, YOU MAY NOT USE THE PLATFORMS.
If you would like this Agreement in another format (for example, in audio, or large print) please contact us at support@beaconparenting.ie. By accessing or using the Platforms, or by using and/or installing the App, you agree to the terms and conditions contained in this Agreement, which supplements our Terms of Use and Conditions. We may revise this Agreement at any time by amending this page. Please check this page from time to time to take notice of any changes we have made as they are binding on you.
We do not guarantee that the Platforms or the Content will always be available or be uninterrupted. We will not be liable to you if for any reason any of them is unavailable at any time or for any period. For registered users, we will use reasonable efforts to promptly remedy any faults with the Platforms of which we become aware. For guest users, access to the Platforms is only permitted on a temporary basis. For all users, we may suspend, withdraw, discontinue or change all or any part of the Platforms without notice.
We may update the Platforms from time to time and may change the Content at any time. However, please note that any of the Content may be out of date at any given time and we are under no obligation to update it. We do not guarantee that the Platforms or the Content will be free from errors or omissions.
You are responsible for making all arrangements necessary for you to have access to the Platforms including (without limitation) configuring your information technology and software in order to do so. Any compatibility requirements for the Site will be detailed on the Site. The App may be opened on or installed to your computer, mobile telephone or handheld device ("Device") subject to having access to a web browser and/or internet. If we update the Platforms, you may need to update your information technology and software in order to continue using them.
The App may be accessed free of charge via web browser at www.beaconparenting.ie. There is no subscription and no automatic or recurring charge: the only payments are optional individual purchases you choose to make (such as the Court-Ready Record download or a moderator-contact top-up pack), each shown with its price before you confirm. Use of the Platforms on any Device remains subject to any rates and fees charged by your wireless communications services provider.
All information you provide to us through the Platforms must be current, accurate and complete. If we at any time discover any error or omission in the information you provide to us, we may, at our option, terminate your right to access and use the Platforms.
The Platforms are not a substitute for the professional advice of a solicitor, mediator or other legal professional. We do not give legal advice, nor do we provide legal services, and in each case the Content and Platforms should not be treated as such. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content. You acknowledge that your reliance upon the Platforms and any Content is solely at your own risk.
A password or another form of authentication ("Authentication Method") is required to access and use the Platforms. You are solely responsible for: (1) maintaining the strict confidentiality of the Authentication Method assigned to or created by you; (2) instructing any person to whom you disclose your Authentication Method not to disclose it to another person or allow another person to use it to access any part of the Platforms without your express permission; (3) any access to or use of the Platforms through your Authentication Method; and (4) any charges, damages or losses that may be incurred or suffered as a result of your failure, or the failure of any person using your Authentication Method, to maintain the strict confidentiality of the Authentication Method.
You must promptly inform us in writing of any unauthorised use of your Authentication Method or of any need to deactivate an Authentication Method due to security concerns. You are liable for any unauthorised use of the Platforms until you do so.
We are not liable for any loss or damage arising out of or in connection with the authorisation, disclosure or theft of your Authentication Method. We have the right to disable your Authentication Method and/or your account at any time, if in our reasonable opinion you have failed to comply with any of the provisions of this Agreement.
A Parent Account or "Parenting Hub" gives you access to and use of our standard Services but also allows you to give others limited access to the Platforms, namely the ability to view some or all of the information or data in your account and/or the ability to correspond with others who are linked to your account.
Permitted account users are at the discretion of the subscribers. Temporary users may be removed by contacting Admin.
Permitted account users are required to accept the terms and conditions contained in this Agreement when registering to use the Services, save that Sections I and J will not apply to them. Any parent subscriber accepts them on behalf of their child or children. We recommend the app is confined to adult use but this is at the discretion and responsibility of parents.
Parent subscribers are also responsible, however, for the failure of their permitted account users (particularly any child to whom access is permitted) to comply with the terms of this Agreement.
A Parent Account also lets you connect your account to that of your legal representative and/or a mediator assisting with your relationship breakdown or child's or children's residence and contact arrangements. Your legal representative will need to accept similar terms and conditions applicable to professional users.
We are the owner or the licensee of all intellectual property rights (including, without limitation, all copyright and trade marks) in the Platforms and the Content. Those works are protected by laws and treaties around the world. All such rights are strictly reserved.
Subject to the terms of this Agreement, and only during the term of this Agreement, we hereby grant, and you hereby accept, a limited, non-exclusive, revocable, non-transferable licence to use the Platforms and the Content for the purpose of using the Services only. You may install the App to your Device but we remain owners of the App and the Content.
You may make or print copies, and may download extracts, of any pages on the Platforms solely for your personal, non-commercial use. Any Content you download or print may not be altered in any way, and must respect all intellectual property rights and notices wherever contained in the Content. You agree that you will not copy, modify, alter, revise, paraphrase, display, store, sublicence, publish, transmit, sell, rent, lease or otherwise transfer or distribute the Platforms or the Content, or any part of them, or create derivative works from them, except as specifically authorised in this Agreement. You further agree not to modify in any way, or delete, any warnings, notices, liability limitations, or other licence provisions contained on the Platforms or in any Content.
No other rights or licences, whether express, implied or otherwise, are granted or intended by this Agreement. ANY UNAUTHORISED OR UNAPPROVED USE OF THE PLATFORMS OR THE CONTENT MAY CONSTITUTE INFRINGEMENT OF OUR, OR OUR LICENSEE'S, RIGHTS, FOR WHICH YOU MAY BE LIABLE FOR CIVIL AND CRIMINAL PENALTIES UNDER APPLICABLE LAWS AND REGULATIONS.
In the event of any third party claim that the Platforms infringe that third party's intellectual property rights, Beacon Co-Parenting App will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.
All information you provide to us through the System must be lawful, current, accurate, and complete. If we at any time discover any error or omission in the information you provide to us, we may, at our option, terminate your right to access and use the System. You represent and warrant that you have all rights necessary to receive, use, transmit, and disclose all data, including information you provide about your family or other persons, that you use in any way with the System. If Beacon Co-Parenting App determines, in good faith, that (a) you do not have the right(s) necessary to receive, use, transmit or disclose the information or (b) the disclosure of the information through the System violates a law or regulation, Beacon Co-Parenting App may, in its sole discretion, terminate your right to access and use of the System or remove the information.
Shared Data. Some of the information you disclose through the System is Shared Data. Shared Data includes information about you, your children, your family or other persons, including personal data, that you share with other subscribers. Shared Data includes messages and content of messages with other users and is considered personal data of (a) you, (b) individuals communicated to through each message, and (c) individuals that are subject to each message. Disposing of Shared Data requires consent of users connected to the message and, in most instances, the subject of the message.
Restricted and Prohibited Content. You agree not to upload, submit, disclose or otherwise provide to the System any restricted or prohibited content such as, but not exclusive to, anything illegal, defamatory, pornographic, anything that puts children or others at risk, is in contempt of court, is spam or contains viruses, impersonates someone else or anything that doesn't comply with terms of use.
You may link to the Site's home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.
The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
No such link can display any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos. No such link can be placed on a website that itself breaches this Agreement.
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.
We do not guarantee that the Platforms will be secure or free from bugs or viruses. You should use your own virus protection software.
You must not misuse the Platforms by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Platforms, the server on which the Site is stored or any server, computer or database connected to the Platforms. You must not attack the Platforms via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Criminal Justice (Offences Relating to Information Systems) Act 2017. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platforms will cease immediately.
For further details on prohibited conduct, including restrictions on unlawful activity, data scraping, phishing, and other unacceptable uses, please refer to Section J (Acceptable Use) and our Terms of Use and Conditions.
Our Privacy Policy sets out the terms on which we process any personal data we collect from or about you or that you provide to us. By using the Platforms, you consent to such processing.
Use of the System is free of charge. There is no subscription and no recurring fee. Certain optional extras may be purchased as individual payments through the Site or App ("Paid Extras") — for example, generating a Court-Ready Record download or a top-up pack of extra moderator contacts. The price of each Paid Extra, plus applicable taxes, is shown clearly before you confirm the purchase. By purchasing a Paid Extra you authorise Beacon Co-Parenting App or its service provider to charge you via your selected payment method immediately. A Paid Extra is a single purchase — it does not renew and you will never be charged again unless you choose to make a further purchase.
A Court-Ready Record purchase entitles you to generate one download of your record; if a download fails, you may re-download that same purchase for 24 hours at no extra cost. If you held a legacy subscription that remains active, Court-Ready Record downloads are included at no extra cost for as long as that subscription stays active, and you may cancel it at any time.
To ask about a purchase or request a refund, contact support via support@beaconparenting.ie.
Flagging a message is always free and unlimited; escalating it to a moderator about general issues is free subject to a monthly limit (with optional top-up packs available), and escalations about a child's welfare or safety are always free and unlimited — there is no separate per-contact charge.
Payments may be made using debit or credit cards only. Any prices include VAT (where applicable).
A Parent Account gives access to and use of the standard Services to you only as set out on the Platforms. It allows you to give others limited access to the Platforms as described in Section D above. A Paid Extra applies to the purchasing account only — for example, a Court-Ready Record purchase by one parent does not entitle the other parent to a download.
You may use the Platforms only for lawful purposes. You may not use the Platforms: (1) in any way that breaches any applicable local, national or international law or regulation; (2) in any way that is unlawful or fraudulent; (3) to transmit or send any unsolicited or unauthorised advertising or promotional material; or (4) to upload or send any information, data or material which does not comply with the standards below. You are liable to us for any loss or damage we suffer as a result of your breach of this Section.
Any information or data you upload to the Platforms and any material in any correspondence you send through the Platforms must: (1) be accurate; (2) comply with any applicable law; (3) not be illegal or in breach of any legal duty to any third party (e.g. breach of confidence); (4) not infringe the intellectual property rights of any third party; (5) not impersonate anyone or misrepresent your identity or an affiliation with or endorsement by anyone (including us); and (6) not invade or threaten anyone's privacy.
Where we determine, in our discretion, that you have failed to comply with this Section, we will take such action as we consider appropriate. This may include, without limitation, terminating or suspending your right to use the Platforms, disclosing information to law enforcement authorities as we reasonably feel is necessary, or taking legal action against you for any loss or damage we suffer, and for reimbursement of the costs we incur on an indemnity basis (including, but not limited to, reasonable administrative and legal costs), as a result of your failure.
We will not be responsible, or liable to any third party, for the content or accuracy of any information, data or material uploaded or sent by you or any other user of the Platforms.
The Platforms and the Services enable you to transmit, store, receive and process confidential and/or personal information regarding you, your family and/or other persons. You represent and warrant that you have all rights necessary to receive, use, transmit and disclose all information that you use in any way with the Platforms.
At all times during the term of this Agreement and after its termination: (1) you agree to comply with all applicable laws governing the gathering, use, transmission, processing, receipt, reporting, disclosure, maintenance and storage of this information and use your best efforts to ensure that all persons or entities under your direction or control comply with such laws; and (2) you are solely responsible for obtaining and maintaining all necessary or advisable consents to carry out these activities through the Platforms.
You agree that we, our licensors, subcontractors, agents and employees and all other persons or entities involved in the operation of the Platforms or provision of the Services, have the right to monitor, retrieve, store and otherwise use this information in connection with the operation of the Platforms and provision of the Services, and that we are acting on your behalf in transmitting this information. We agree to use commercially reasonable efforts to maintain the confidentiality of such information and prevent the disclosure of such information to third parties except in connection with the performance of this Agreement, as may be required or permitted by law, a court of competent jurisdiction or any governmental or regulatory authority or as may otherwise be permitted under our Privacy Policy. WE ARE NOT RESPONSIBLE FOR THE USE OR MISUSE OF CONFIDENTIAL AND/OR PERSONAL INFORMATION OR OTHER INFORMATION TRANSMITTED, MONITORED, STORED OR RECEIVED WHILE USING THE PLATFORMS BY YOU OR ANYONE USING OR ACCESSING YOUR ACCOUNT WITH YOUR CONSENT.
The Parties acknowledge and agree that Beacon Co-Parenting App is a service provider for the purposes of various jurisdictional Consumer Protection laws, such as the General Data Protection Regulation ("Consumer Privacy and Protection Laws"). Beacon Co-Parenting App understands the rules, restrictions, requirements, and definitions of the jurisdictional Consumer Privacy and Protection Laws. Beacon Co-Parenting App (a) acknowledges and confirms that it does not receive any personal information from you as consideration for any services or other items provided to you and (b) agrees to refrain from taking any action that would cause any transfers of personal information to or from Beacon Co-Parenting App to qualify as a sale of personal information. Beacon Co-Parenting App shall not retain, use, or disclose any personal information provided by you except as necessary for the specific business purpose of performing the services and associated services pursuant to this Policy, our Terms and Conditions, or otherwise as permitted. Beacon Co-Parenting App further agrees to implement commercially reasonable security measures to protect such confidential information and agrees to maintain the confidentiality of and safekeep and protect your confidential information in accordance with all applicable laws, regulations, rules and guidelines, including but not limited to, privacy protections under jurisdictional Consumer Privacy and Protection Laws.
You agree that Irish law and court procedure relating to disclosure and privilege apply to any information transmitted, stored, received and processed through the Platforms. You should take legal advice on such matters. We are not liable to you for the disclosure of any such information in compliance with a court order.
THE PLATFORMS ARE PROVIDED TO YOU ON AN "AS IS, WITH ALL FAULTS" BASIS, AND YOUR USE OF THE PLATFORMS IS AT YOUR OWN RISK. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, WE DO NOT GIVE ANY REPRESENTATION, WARRANTIES OR UNDERTAKINGS IN RELATION TO THE PLATFORMS, THE CONTENT AND YOUR SUBSCRIPTION. Any representation, condition or warranty which might be implied or incorporated into this Agreement by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Platforms are suitable for your purposes.
We only provide the Platforms for domestic and private use. You agree not to use them for any commercial or business purposes.
UNDER NO CIRCUMSTANCES WILL WE, OR ANY OF OUR PROVIDERS, BE LIABLE TO YOU OR ANY OTHER INDIVIDUAL OR ENTITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, FOR: (1)(A) ANY LOSS OF PROFITS, SALES, BUSINESS, OR REVENUE, (B) LOSS OR CORRUPTION OF DATA OR INFORMATION, (C) LOSS OF BUSINESS OPPORTUNITY, (D) LOSS OF GOODWILL, OR (E) ANY INDIRECT OR CONSEQUENTIAL LOSS, ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT, THE USE OF THE PLATFORMS OR THE SERVICES (BY YOU OR ANYONE USING OR ACCESSING YOUR ACCOUNT WITH YOUR CONSENT) OR ANY OTHER FAILURE TO PERFORM BY US OR OUR PROVIDERS; OR (2) RELIANCE ON THE CONTENT BY YOU OR ANYONE USING OR ACCESSING YOUR ACCOUNT WITH YOUR CONSENT; OR (3) ERRORS, INACCURACIES, OMISSIONS, DEFECTS, UNTIMELINESS OR SECURITY BREACHES, WHETHER IN RELATION TO THE PLATFORMS, THE CONTENT OR THE SERVICES; OR (4) FOR ANY OTHER MATTER FOR WHICH WE STATE WE ARE NOT RESPONSIBLE UNDER THIS AGREEMENT. THESE EXCLUSIONS SHALL APPLY REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES.
SUBJECT TO THE ABOVE, OUR TOTAL LIABILITY TO YOU IN RESPECT OF ALL LOSSES ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, SHALL IN NO CIRCUMSTANCES EXCEED THE FEES YOU PAID TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DAY THE ACT OR OMISSION OCCURRED WHICH GAVE RISE TO YOUR CLAIM. YOU AND WE AGREE THAT THIS LIMITATION OF LIABILITY IS AN ALLOCATION OF RISK BETWEEN YOU AND US WHICH CONSIDERS THE FEES WE CHARGE YOU TO USE THE SERVICES. YOU ACKNOWLEDGE THAT ABSENT YOUR AGREEMENT TO THIS LIMITATION OF LIABILITY, WE WOULD NOT PROVIDE THE SERVICES TO YOU.
Nothing in this Agreement shall limit or exclude our liability for: (1) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors; (2) fraud or fraudulent misrepresentation.
We are not liable to you for any delay or failure to perform our obligations under this Agreement or the Services as a result of an event beyond our reasonable control including, without limitation, an act of God, natural disaster, terrorist attack, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, explosion, flood, storm or other extreme adverse weather, or interruption or failure of utility service or electronic communications networks. In such circumstances, we shall be entitled to a reasonable extension of the time for performing such obligations.
You shall indemnify and hold us harmless from any liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses incurred by us) arising out of or in connection with: (1) use of the Platforms and the Services by you or any other person using or accessing your account with your consent; and (2) the unauthorised or unlawful use of the Platforms, the Services, the Content or any personal information provided or accessible by you or any other person using or accessing your account with your consent.
We may terminate this Agreement and/or your right to use the Platforms and/or the Services at any time if you commit any breach of this Agreement or create any potential legal exposure for us.
On termination or cancellation of this Agreement, you must immediately delete or remove the App from your Devices, and immediately destroy all copies of the App and Content then in your possession, custody or control and certify to us that you have done so.
Termination or expiry of this Agreement shall not affect any rights, remedies, obligations or liabilities that have accrued up to the date of termination or expiry. Any provision of this Agreement that expressly or by implication is intended to come into or continue in force on or after termination or expiry of this Agreement, including (without limitation) Sections H, L, N, O, P, and R–V (inclusive), shall remain in full force and effect.
Beacon Co-Parenting App will suspend your account when we are notified of your passing. We will leverage various resources to validate death notifications. To secure the data included in your account, Beacon Co-Parenting App will prohibit any future logins to your suspended account and will memorialise your data as it existed immediately before the account was suspended.
We may at any time assign any or all of our rights under this Agreement. You may not assign your rights under this Agreement without our prior written permission. Any attempt by you to assign your rights under this Agreement without our permission shall be void.
If we fail or delay to exercise any right or remedy provided under this Agreement, this shall not constitute a waiver or restrict us from exercising that or any other right or remedy. No single or partial exercise of such right or remedy shall restrict us from exercising that or any other right or remedy.
If any provision or part-provision of this Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified or deleted to the minimum extent necessary to make it valid, legal and enforceable without affecting the validity and enforceability of the rest of this Agreement.
No third party shall have any right to enforce this Agreement, other than any member of our group which means our subsidiaries, our ultimate holding company and its subsidiaries, each as defined in section 7 of the Companies Act 2014.